Tax Revenue Administration

Supporting Revenue Management objectives such as:

Impartiality and fairness in all dealings with Taxpayers.
Increased voluntary compliance and the subsequent reduction in tax evasion.
Provision of an efficient service to the public and the promotion of the highest levels of public confidence.
Recruitment and retention of staff with ability, aptitude and integrity.
Provision of quality training to staff in order to increase operating efficiency and promote progression and localisation.

The system integrates closely the functions carried out in all Divisions and caters for the following main features:

Management of all types of Taxpayers.
Full processing of all types of tax collection methods, for example, Cytax, Withholding Tax, etc.
Automated Assessment calculations, incorporating verification procedures to ensure consistency and increased efficiency.
Automated receipting functions and the electronic exchange of data with the Accountant General’s office.
Automated deposits and the electronic exchange of data with the Central Bank.
Availability of comprehensive intelligence and audit data to improve the generation of new tax files, the identification of potential evasion cases, the verification of declared income data, and the collection of arrears.
Electronic registers and automated procedures aimed at eliminating unnecessary paperwork and laborious work methods.
Comprehensive management reports aimed at facilitating the measurement and evaluation of performance against objectives and key success factors, and the potential impact of changes to Tax legislation.
Functionality aimed at improving the interface between the Department and external organisations, particularly as regards the electronic exchange of data in order to reduce data entry volumes, speed up processing, and ensure increased levels of accuracy.
Comprehensive security controls designed to ensure that confidentiality is maintained, access to classified data and functions is restricted, and a proper system of segregation of duties is enforced.
Comprehensive audit trails designed to ensure the traceability of all updates, financial transactions, as well as all attempted breaches of security.

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